Welcome message
Hi and welcome! I'm [name], your host. Everything you need for your stay is in this guide: check-in steps, the Wi-Fi password, house rules and my favourite places nearby. Message me any time — I usually reply within an hour.
Free template & checklist
Airbnb welcome book template: every section to include
Use this Airbnb welcome book template as a checklist for your welcome guide: the six sections guests actually read, copy-paste wording you can adapt in minutes, and how to turn the finished text into a digital welcome book your guests open with one scan.
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Download the free template
The same six sections as a ready-to-fill document: print it for the apartment, or edit it in Word or Google Docs before you move the content into a digital guidebook. No email required.
A4 / US Letter · 3 pages · fill-in fields for arrival, Wi-Fi, house rules, local tips and check-out.
The 6-section welcome book template
Keep the sections in this order. Guests scan for arrival and Wi-Fi first, then house rules, then recommendations — so a welcome guide that follows their questions gets read.
1. Welcome message
- Two or three sentences in your own voice
- Your first name and how to reach you
- Response time guests can expect
2. Arrival & self check-in
- Check-in window and address with a map link
- Door code or lockbox location, with a photo
- Parking, elevator, stairs and building access notes
3. Wi-Fi & devices
- Exact network name and password (case sensitive)
- TV, streaming logins and speaker instructions
- Heating, AC and washer basics in plain language
4. House rules
- Quiet hours, parties, smoking, pets
- Maximum occupancy and visitor policy
- What guests should never touch or use
5. Local recommendations
- Three restaurants, one coffee shop, one grocery store
- Walking distance and a one-line reason for each
- One rainy-day option and one nearby walk
6. Check-out
- Check-out time and a tickable checklist
- Trash, recycling and key return
- A polite review request with a direct link
Copy-paste welcome book wording
Replace anything in [brackets] with your own details. Short sentences beat polished paragraphs: guests read these on a phone, standing in a hallway with luggage.
Self check-in
Check-in is any time after [3:00 PM]. The lockbox is [to the right of the front door, on the railing]. Enter [code] and press the tick to open it. Take the key with the [blue] tag, and please return it to the lockbox at check-out.
Wi-Fi
Network: [Network-Name] · Password: [Password-Exactly-Like-This]. The router is in the [hallway cupboard]; if the connection drops, unplug it for 30 seconds and plug it back in.
House rules
Quiet hours are [10:00 PM to 8:00 AM]. No parties or events, no smoking anywhere on the property, and no unregistered guests. Pets are [not allowed / allowed with prior approval].
Check-out
Check-out is at [11:00 AM]. Please start the dishwasher, take the trash to [the bins in the courtyard], leave used towels in the bathroom, close the windows and return the key to the lockbox. Thank you for taking care of the place!
Free template file, or a digital welcome book?
A Word or Canva template is a fine first draft. It stops working the day a code, price or recommendation changes — which is why most hosts move the same content into a digital welcome book.
| Task | PDF / printed template | Digital welcome book |
|---|---|---|
| Updating the Wi-Fi password | Re-export and resend the file | Edit one line, live instantly |
| How guests open it | Download from a chat thread | Scan a QR code in the entryway |
| Works on a phone | Pinch and zoom | Built mobile-first |
| Multiple properties | One file per property to maintain | Duplicate and adjust codes |
| Other languages | Manual translated copies | Guest picks their language |
How to turn the template into a guest page
- 1. Fill in the six sections. Paste the wording above, swap the bracketed details for your property's codes, times and addresses.
- 2. Add photos where words fail. The lockbox, the thermostat, the bin location — one photo removes most arrival messages.
- 3. Publish and print the QR poster. Guests scan at the door; no app, no download, no account.
- 4. Reuse it for the next property. Duplicate the guide, change the Wi-Fi and access codes, publish again.
Turn your welcome book template into a live guidebook
Zoguest gives every property a branded digital welcome book, a printable QR poster and real-time edits — so the template you write today never goes out of date.
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